Report a claim to Tower
Tower is available 24 hours a day, 7 days a week, 365 days a year- - as accidents and losses can occur anytime. With our After-Hours Claims Reporting Program, you won't have to wait until tomorrow to report your claim. We’re here to help now.
Your claim will be processed immediately and a claims representative will contact you as soon as possible to assist you and explain the claims process.
By Phone
To report a claim by phone: Call 1-888-856-5522
By Fax
To report a claim by fax: Fax to our 1st Report fax line at 1-888-291-6262 Please include the information about your loss as outlined above.
By Email
E-mail your claim to our First Report of loss mailbox at reportaloss@twrgrp.com Please include the information about your loss as outlined above. You may wish to report your claim to your insurance agent or broker rather than directly to our office. You are welcome to do this, or to report the loss to both of us.
By Mail
Mail your claim to: P.O. Box 907, Paramus, New Jersey 07653-0907 Please include the information about your loss as outlined above. You may wish to report your claim to your insurance agent or broker rather than directly to our office. You are welcome to do this, or to report the loss to both of us.
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